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Subscriptions

Cancellation Policy

Clear guidance on how to cancel, what happens to your plan access, and how billing works after cancellation.

Last Updated: August 9, 2026
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Simple plan changes

LuxGen lets you cancel or switch plans at any time while keeping access through the current billing period.

Cancellation Policy

You can cancel or change your LuxGen subscription at any time.

How to Cancel

  1. Open Profile > Subscription
  2. Choose Change Plan
  3. Select Free

Your paid plan remains active until the end of your current billing period. You will not be charged again after that, and you keep access to your paid features until then.

If You Subscribed Through an App Store

If you subscribed via Google Play or the Apple App Store, cancellations must be managed through that store's subscription settings, as LuxGen cannot cancel app-store billing directly.

What Happens to Your Data

Canceling or downgrading your subscription does not delete your account or your data. Your brand assets, saved designs, and account details remain stored securely, and you can reactivate a paid plan at any time. Data is only permanently deleted if you choose to delete your account. See our Data Deletion page for details.

Unused Credits

Any unused credits at the time of cancellation are forfeited at the end of your current billing period and are not refunded or carried forward.

Questions

Contact us at connect@luxgen.co.in if you need help canceling or have questions about your billing cycle.